Last Updated: 10-01-2026

Service-Related Issues & Information Accuracy

Our Store provides digital services, mobile services, and SIM card assistance based on the information provided by customers and the rules of respective service providers and government authorities.

• Customers are responsible for providing accurate and complete information at the time of requesting any service.

• We shall not be held responsible for service delays, rejections, or failures caused by incorrect, incomplete, or false information provided by the customer.

• Any mistake arising from third-party service providers, system downtime, or regulatory requirements is beyond our control.

• Once a service is initiated or completed, service charges are non-refundable unless the error is directly caused by our Representative.

• In case of an error solely attributable to us, we will take reasonable steps to correct the issue or reprocess the service, subject to feasibility.

Thank you for trusting SB Electronic Store.